Shipping policy
Shipping Destinations & Delivery Times
Portugal 🇵🇹
- Delivery time: 1–2 business days
- Carrier: CTT Expresso
Spain 🇪🇸
- Delivery time: 2 business days
- Carrier: Correos Express
Europe 🌍
- Delivery time: 3–5 business days
- Carrier: DHL
Shipping Details
- All orders are dispatched from our warehouse in Portugal
- Shipping costs are calculated at checkout
- Once your order is shipped, you will receive a tracking number via email
Delivery Notes
- Delivery times are estimates and may vary during peak periods or due to external factors
- If delivery is unsuccessful, the carrier may attempt redelivery or redirect the parcel to a nearby pickup point
Order Tracking
As soon as your order is shipped, you will receive a confirmation email with your tracking number, allowing you to follow your delivery in real time.
Questions?
We’re here to help.
geral@coolandshop.com
